Simple, step-by-step
How Aged Oak works
Get started in minutes with a process designed for older adults and their families.
Create your account
Set up your account in minutes with large, easy-to-read text. No technical knowledge required.
Add emergency contacts
Add family members and caregivers, and choose how each prefers to hear from you — by email, push notification, or text message (WhatsApp coming soon). They'll be notified when you check in or if you need help.
Choose your check-in frequency
Select daily, weekly, or monthly check-ins. A single large button confirms you're doing well.
Set up reminders
Get gentle notifications for medications, meals, exercise, and appointments tailored to your needs.
Stay safe with SOS
One-tap access to 911 with automatic location sharing and instant alerts to your emergency contacts.
Notifications, their way
Each contact gets check-ins and alerts the way they prefer. Email is the default, and if one way can’t reach them, Aged Oak automatically tries their others.
Email
The default. Every check-in lands in their inbox, with a one-click link to stop anytime.
Push notification
Instant alerts on their phone. They turn it on from a link you send — no app store needed.
Text message (SMS)
They reply YES once to confirm, and can reply STOP at any time.
- Coming soon
WhatsApp
Check-ins and alerts in the chat app they already use.
Common questions
Everything you need to know about using Aged Oak.
How does the daily check-in work?
Each day you can tap a large "I'm doing great" button. Your family members get a notification — by email, push, or text, whichever each prefers — confirming you've checked in. If you don't check in, a reminder is sent, and family can see the missed check-in on their dashboard.
How will my family and caregivers be notified?
You choose how each contact prefers to hear from Aged Oak — by email, push notification, or text message (WhatsApp coming soon). Email is the default. They're told when you check in, and alerted if you miss a check-in. If their preferred way can't reach them, Aged Oak automatically tries their other channels.
Do my contacts need to download the Aged Oak app?
No. Email only needs their address. For push notifications, we give you a link to send them; they open it on their phone and tap “Turn on alerts” (on iPhone, they add Aged Oak to their home screen first). For text messages, they first get a text asking them to reply YES — nothing else is sent until they do.
Can a contact stop getting notifications?
Yes, at any time. Every email has a “Stop these emails” link, push alerts can be turned off from the same link or in phone settings, and they can reply STOP to any text. You can also turn off notifications for any contact in Settings.
Can I change my check-in schedule?
Yes. You can change from daily, weekly, or monthly check-ins anytime in your settings. Your emergency contacts will be notified of the schedule change.
How quickly does the SOS button work?
The SOS button connects to 911 with one tap and simultaneously sends your location and a message to your emergency contacts. Response time depends on your location and local emergency services.
Will family members see all my health information?
No. Family members see only what you authorize: check-in status, medication reminders (if shared), location (if opted-in), and emergency medical info. Your privacy is always in your control.
Do the reminders really help with medications?
Yes. We send gentle notifications at the time you're supposed to take your medications. You can customize reminder frequency and snooze or dismiss them as needed.
What if I don't check in one day?
You'll receive a reminder notification. If you miss multiple check-ins, your emergency contacts are alerted on their preferred channel (email, push, or text). The exact escalation depends on your plan and preferences.
Is there a phone number I can call instead of using the app?
Currently, Aged Oak is an app-based platform. However, our large buttons and voice assistant are designed for easy use without typing.
Can I use Aged Oak on a phone and a tablet?
Yes. Aged Oak works on any device with a web browser. You can check in from phone, tablet, or computer — your contacts and settings sync automatically.
Ready to get started?
Join families across the country who trust Aged Oak for peace of mind.